MerchantDeck AI Install MerchantDeck

Terms of service

Effective date: August 19, 2026

These Terms of Service ("Terms") are an agreement between Martin Dimitrov Golemanov, located at 58 Balgarska Morava St., 1303 Sofia, Bulgaria ("MerchantDeck AI", "we", "us", or "our"), and the person or business using https://merchantdeckai.com or the MerchantDeck AI Shopify app (the "Services").

1. Agreement and eligibility

By installing, subscribing to, or using the Services, you agree to these Terms and our Privacy Policy. If you act for a Shopify store or other organization, you confirm that you have authority to bind it. You must be legally capable of entering a contract and provide accurate information.

Joining a waitlist does not guarantee acceptance, availability, pricing, or a launch date.

2. The Services

MerchantDeck AI analyzes approved Shopify catalog information and merchant instructions to produce growth audits, prioritized recommendations, specialist analysis, and quality-assurance results. Features, limits, and availability may vary by plan and may change as the product develops.

Website descriptions of approved roadmap capabilities are forward-looking product plans, not a guarantee of functionality, timing, plan inclusion, or continued development. Only capabilities identified as active in the app and included in the plan presented through Shopify are part of the subscribed Service at that time.

During the current public beta, the app is read-only. It does not automatically edit products, themes, advertisements, campaigns, emails, or other merchant systems. Any future action-taking feature must be separately described and gated by the merchant's authorization.

3. Shopify account and access

You must maintain an authorized Shopify account and protect access to it. You authorize the app to access the data allowed by the permissions shown during installation. You are responsible for your staff accounts, instructions, and activity under your store.

Shopify is a separate service governed by its own terms. Loss or restriction of Shopify access may prevent use of MerchantDeck AI.

4. Subscriptions, trials, cancellation, and refunds

Paid subscriptions are presented and billed through Shopify. Before approval, Shopify shows the selected plan, billing interval, trial period if any, renewal price, and applicable charges. Subscriptions renew until canceled through the available Shopify controls.

Cancellation stops future renewal but does not automatically reverse charges already incurred. Except where mandatory law or the terms displayed at purchase require otherwise, paid charges are non-refundable. The final launch copy must match the plan and trial configuration actually presented by Shopify.

5. Merchant responsibilities

You must:

  • provide lawful instructions and have the rights and permissions needed for submitted data and materials;
  • review recommendations before acting on them;
  • independently verify legal, financial, tax, advertising, product, and operational decisions;
  • maintain appropriate backups and business controls; and
  • comply with Shopify policies, consumer-protection rules, privacy and marketing laws, and other laws applicable to your store.

Do not submit passwords, API keys, full payment card data, protected health information, or unnecessary sensitive personal data through prompts or support forms.

6. AI output and no guaranteed results

AI-generated output may be incomplete, inaccurate, or unsuitable for a particular store. MerchantDeck AI does not guarantee revenue, conversion, ranking, advertising performance, deliverability, or any other business result. Output is operational guidance, not legal, financial, tax, medical, or other regulated professional advice.

You remain responsible for reviewing, editing, testing, and approving any action based on the output.

7. Acceptable use

You must not use the Services to:

  • violate law, third-party rights, or Shopify policies;
  • submit malicious code or attempt unauthorized access;
  • probe, disrupt, overload, or bypass security or tenant isolation;
  • circumvent plan limits or billing controls;
  • generate deceptive, discriminatory, infringing, or unlawful content;
  • use output as the sole basis for a decision that has legal or similarly significant effects on a person; or
  • resell, copy, or reverse engineer the Services except where law does not allow that restriction.

8. Ownership, license, and feedback

You retain ownership of merchant data and materials you submit. You grant us and our providers the limited rights needed to host, process, transmit, and use those materials to provide, secure, support, and improve the Services as described in the Privacy Policy.

We and our licensors retain ownership of MerchantDeck AI, including software, workflows, designs, documentation, and branding. These Terms give you a limited, non-exclusive, non-transferable right to use the Services during an authorized subscription or beta access period.

You may provide feedback. We may use it without restriction or compensation, provided we do not publicly identify you without permission.

9. Confidentiality

Each party will use reasonable care to protect non-public information disclosed by the other and use it only for the Services. This does not cover information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. Disclosure may be made when required by law after appropriate notice where legally permitted.

10. Third-party services

The Services depend on Shopify and other infrastructure and AI providers. Third-party services have their own terms and may change or become unavailable. We are not responsible for third-party products or events outside our reasonable control.

11. Suspension and termination

You can stop using the Services and cancel the app subscription through Shopify. We may suspend or terminate access for material breach, non-payment, security risk, unlawful use, or when required by Shopify or law. Where practical, we will provide notice and a reasonable opportunity to cure a remediable breach.

After termination, data is handled according to the Privacy Policy and applicable retention obligations. Provisions that by their nature should survive will remain in effect.

12. Changes and availability

We may modify, discontinue, or add features and limits. We may update these Terms for legal, security, billing, or service changes. We will provide notice of material changes when required. Continued use after updated Terms take effect constitutes acceptance where permitted by law.

13. Disclaimers

To the maximum extent permitted by law, the Services are provided "as is" and "as available." We disclaim implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. These disclaimers do not limit rights or warranties that cannot lawfully be excluded.

14. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from the Services. Subject to mandatory law, our aggregate liability arising from the Services will not exceed the fees paid for the affected Service during the three months before the event giving rise to the claim.

The owner approved this operating liability cap on 2026-08-18. It remains subject to jurisdiction-appropriate legal review and does not exclude liability that cannot lawfully be limited.

15. Governing law and disputes

These Terms are governed by the laws of Bulgaria, without overriding mandatory consumer or other rights that cannot lawfully be excluded. Disputes are subject to the competent courts of Sofia, Bulgaria, unless mandatory law requires otherwise.

16. Contact

Questions about these Terms can be sent to prjctmilly@gmail.com or 58 Balgarska Morava St., 1303 Sofia, Bulgaria.